Unlock Exclusive Discounts and Offers with Our Loyalty Program ⭐ Learn more

Unlock Exclusive Discounts and Offers with Our Loyalty Program ⭐ Learn more

Frequently asked questions

Can I customize my cap?

Yes, we offer customization options! for details on adding logos, names, or unique designs, please contact us by Whatsapp +97337078870

Are your caps authentic?

Absolutely! We take pride in assuring you that all our caps are sourced directly from reputable and authentic brands. We have established strong partnerships with these brands to ensure the genuineness of every product. Your satisfaction and confidence in the authenticity of our caps are our top priorities."

Authenticity Guarantee:

At Cap On, we take pride in providing our customers with an authentic and genuine shopping experience. We understand the importance of receiving products that meet the high standards set by the original brands. That's why we are pleased to offer you our Authenticity Guarantee.

How We Ensure Authenticity:

  1. Direct Sourcing: Every product available on our platform is sourced directly from the official and original brands. We establish direct relationships with manufacturers and authorized distributors to ensure that you receive only authentic items.

  2. Brand Partnerships: We maintain strong partnerships with renowned brands to secure our inventory. This allows us to guarantee the authenticity of every product you purchase from us.

  3. Stringent Quality Checks: Before any product reaches our shelves, it undergoes rigorous quality checks to verify its authenticity. Our dedicated team of experts is committed to ensuring that you receive only genuine products.

Why Choose Cap On?

  1. Peace of Mind: Shop with confidence, knowing that every product you purchase from us is 100% authentic. Say goodbye to concerns about counterfeit or substandard items.

  2. Brand Assurance: By sourcing directly from the original brands, we can guarantee that you are receiving the latest designs, materials, and innovations that the brand has to offer.

  3. Customer Support: If you ever have any doubts about the authenticity of a product or need clarification, our customer support team is here to assist you. We value transparency and are dedicated to addressing any concerns you may have.

At Cap On, our commitment to authenticity is unwavering. We believe that you deserve the best, and that's why we go the extra mile to ensure that every product we offer is the real deal.

Thank you for choosing Cap On!

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this number to track your package through our shipping partners.

What is your return policy?

Visit our Returns & Exchanges page to understand our policies and initiate the return process if needed.

Keep scrolling down you will find it!

Do you have a retail store?

Yes, we do! We welcome you to visit our retail store where you can explore our wide range of caps in person. Our store is designed to provide a hands-on shopping experience, allowing you to try on different styles and find the perfect fit. Our knowledgeable staff is ready to assist you with any questions and help you make the best cap selection. Check our 'Store Locator' page for the address and operating hours of our retail location. We look forward to welcoming you!"

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